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Most boilers that fail in January were showing signs in October. A yearly service catches those signs, and on a condensing boiler it also keeps the efficiency you paid for. Here is what a proper visit includes, so you know what you are buying.

Combustion

The burner is checked with a combustion analyser, not by eye. Carbon monoxide, oxygen and flue temperature are measured and the gas valve adjusted to the manufacturer’s numbers. Combustion drifts as components age, and a boiler that was set up correctly five years ago is not necessarily correct today.

Heat Exchanger And Condensate

On a condensing boiler the heat exchanger and the condensate trap collect a film of acidic residue. The exchanger is inspected and cleaned, the trap is emptied and refilled, and the condensate drain and neutraliser are checked for flow. A blocked condensate line is one of the most common causes of a boiler locking out in cold weather.

Water Side

Safety And Controls

What You Should Get Afterwards

A short written record: the combustion readings, the pressure, anything replaced, and anything to watch. If a service visit ends with a sticker on the boiler and nothing else, it was a look, not a service.

When To Book It

Early fall, before the first cold week, so a part that needs ordering arrives before you need heat. If it has been more than a year, book it now regardless of the season.

Related: boiler heating systems we install and service · condensing gas boiler installation · boiler commissioning explained

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